IMPORTANT – PLEASE READ THIS SECTION BEFORE PLACING AN ORDER
PLEASE NOTE THAT DUE TO COVID-19 ALL ORDERS TO SINGAPORE WILL BE HELD BACK UNTIL AFTER THE LOCKDOWN IN INDIA HAS BEEN LIFTED. PLEASE BE AWARE THAT SIGNIFICANT POSTAL DELAYS MAY BE EXPERIENCED IN ALL COUNTRIES DUE TO THE NUMBERS OF INTERNATIONAL FLIGHTS THAT HAVE BEEN CANCELLED, AS WELL AS REDUCED POSTAL SERVICES STAFF & WORKING TIMES, AROUND THE WORLD.
IF YOU WOULD PREFER TO COMPLETE YOUR PAYMENT VIA PAYPAL – PLEASE EMAIL email@example.com FOR DETAILS OF HOW TO MAKE THE PAYMENTS. PLEASE ENSURE THAT YOUR ORDER NUMBER IS INCLUDED WHEN SENDING THE EMAIL REQUESTING THE INFORMATION.
PLEASE DO NOT USE ANY PREVIOUSLY USED UK OR EUROPEAN ACCOUNTS TO MAKE PAYMENT. WE WILL NOT ACCEPT ANY RESPONSIBILITY FOR PAYMENTS MADE TO INCORRECT ACCOUNTS.
(PLEASE DO NOT REQUEST INDIVIDUAL PAYMENT RECEIPT CONFIRMATIONS)
ONCE WE RECEIVE YOUR PAYMENT AND YOUR ORDER IS PROCESSED, YOU WILL RECEIVE AN EMAIL CONFIRMING THAT YOUR ORDER HAS BEEN PLACED ON A SHIPPING LIST.
TRACKING NUMBERS FOR SHIPPED ORDERS WILL BE VISIBLE THROUGH YOUR DYNAMIX ACCOUNT ON THE WEBSITE
PLEASE ENSURE THAT YOUR ORDER NUMBER IS INCLUDED AS THE REFERENCE WHEN MAKING PAYMENT TO OUR BANK ACCOUNT
PLEASE DO NOT EMAIL REQUESTS FOR INDIVIDUAL PAYMENT RECEIPT CONFIRMATIONS, TRACKING NUMBERS OR CURRENCY CONVERSIONS
DYNAMIX INTERNATIONAL is owned and operated by a PrEP activist who works closely with and also supports other PrEP activists and PrEP groups around the world. This support includes providing free batches of PrEP as well as cash subsidies. Our aim is to make PrEP accessible and affordable to as many people as possible in as many countries around the world as possible. DYNAMIX INTERNATIONAL is also engaged in fighting HIV stigma; and funding the promotion of education and increasing awareness of the U=U message.
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All DYNAMIX INTERNATIONAL orders are shipped using reputable couriers and postal services, all offering tracking facilities. Currently, our orders are shipped from Singapore . Once the lockdown in India has been lifted, we will resume shipping orders from India as well.
Our generics are manufactured under licence and have FDA and WHO (World Health Organization) approval in their own right as well as being subjected to regular quality control processes.
To comply with customs regulations in various countries, any orders of more than 6 months’ supply may be split into more than one shipment. DYNAMIX INTERNATIONAL does not accept returns or provide refunds on any orders.
It is your responsibility to monitor the tracking of your order and to ensure that delivery is facilitated.