Please read the following carefully before submitting your order

  1. You are purchasing a generic version of Truvada called RICOVIR EM/TENOF EM/TAVIN EM/TAFERO EM or TENVIR EM. These pills are manufactured by Mylan Laboratories/Hetero/Cipla or Emcure in India and the order will be shipped from Singapore or India.
  2. Please ensure that your delivery address matches the product you have ordered. If you require delivery to an address other than the country specified in the product description, please contact us to clarify whether your order can be delivered in that particular country.
  3. Once your order has been submitted you will receive a confirmation email from DYNAMIX INTERNATIONAL. Your confirmation email will provide the current acceptable payment options available for you to use. Once we receive your payment in our account, and your order is processed, you will receive a payment confirmation email. Your order will maintain a status of “payment pending” until your payment has been received in our account and allocated to your order. No further confirmations of order or payment receipts are made. Payments can be made into one of our nominated Bank Accounts or with Bitcoin. Payments can also be made via third parties listed on your order confirmation.
  4. Orders for products that are not advertised as shipping to the country listed on your order will not be filled and will attract an additional administration fee to rectify.
  5. Your tracking number will be emailed to you by DYNAMIX INTERNATIONAL, when shipped. If no delay in processing time of orders is posted on our home page, orders will generally be shipped within 36-48 hours after receipt provided the correct payment and documentation (where necessary) have been received. Your email with the tracking number will also contain details of how to track your order. Please be advised that it is your responsibility to track the progress of the order and to ensure that successful delivery is facilitated.
  6. Please be aware that some countries may randomly charge VAT/duties or taxes when orders enter the country. These costs are beyond the control of DYNAMIX INTERNATIONAL and courier/shipping companies. These costs are NOT included in the price of your order and will need to be paid personally if charged. In the event that you do not pay the charges and the shipping company returns your order to DYNAMIX INTERNATIONAL no refund will be considered whatsoever. DYNAMIX INTERNATIONAL also does not accept any responsibility for customs delays and or seizures in any country whatsoever.
  7. In the event that your order is not successfully delivered and returned to sender for whatever reason – a re-shipping fee of US$35 will be levied in order to reship the order.
  8. Please address all enquiries to support@purchase-prep.com